Shipping Policy

1. Shipping Locations

We currently ship to most locations within the United States and select international destinations. If your location is not available at checkout, please contact us at support@storepeppy.com to confirm availability.

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2. Processing Time

• Orders are typically processed within 1–3 business days (excluding weekends and holidays) after payment is received.
• During high-demand periods or sales, processing may take slightly longer.

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3. Shipping Time & Rates

• Shipping costs are calculated based on weight, destination, and shipping method selected at checkout.
• You will see the final shipping cost before completing your purchase.

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4. Order Tracking

Once your order is shipped, you will receive an email with tracking information. You can use this to follow the delivery progress of your package.

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5. International Shipping Notes

• Customs, Duties, and Taxes: International orders may be subject to import duties and taxes, which are the responsibility of the recipient.
• Delays: International shipments may experience delays due to customs processing or other factors outside our control.

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6. Shipping Delays

While we do our best to ensure timely delivery, StorePeppy is not responsible for shipping delays caused by:

• Weather conditions
• Courier service disruptions
• Incorrect or incomplete addresses provided by the customer

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7. Lost or Damaged Packages

• If your order is lost or arrives damaged, please contact us within 7 days of the delivery date.
• We’ll work with the shipping carrier and take appropriate steps to resolve the issue.

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8. Address Accuracy

Please ensure all shipping details are accurate before placing your order. We are not responsible for non-delivery due to incorrect addresses.

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Contact Us

If you have any questions about shipping, email us at:
📧 support@storepeppy.com
📍 Loknexa LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States